Thursday, April 25, 2013

Pulse Check shall always be an external and non-conventional mechanism

TOI today has a satire on the job advertisements and the unique terminology that are used there.
Salary "commensurate' to experience and skills, not above 35 years of age, 'upwardly mobile', fire in belly, self-starter, highly motivated, team-player, etc. This are really interesting aspects and are written to communicate what that organisation requires, what that organisation has been missing so far or what it wants to shop for,or what it never has seen in the organisation and now the believe this will help them float and fly.

Companies attach company information, videos, awards or nomination for awards details with the job ads.
I was surprised to find the contrasting difference between what the career section videos communicated what Glassdoor (glassdoor.com) feedback were. Just opposite. Hugely opposite. Videos exhibit great culture of freedom, fun, communication , training, mentoring, happy faces, dancing employees, dancing young Gen-Y and Z folks alongside pot-belly 45 year old managers. Glassdoor feedback are horrible. Rating of 2.7 on a scale of 5. Seriously bad feedback from India till US organisation. It is a start-up.

Read the below feedback about that company on Glassdoor...LOT CAN BE LEARNT FROM HERE.

Out of 14. 3 employees are very satisfied and 4 are extremely dissatisfied.


I am highlighting the unhappy ones...

Feedback-1
Pros – 1. Work is challenging and projects provide you a lot of learning opprtunities
2. Company is dedicated only to US healthcare, providing an opportunity to create healthcare domain expertise
3. Since this is a growing company you get to take a lot of responsibilities
Cons – 1. Management is pathetic (old school) - their vision and their action are diagonally opposite
2. Middle and Senior management includes some good and some very bad people - if you are lucky, you get a good manager, otherwise God help you
3. There is no concept of work life balance - that is just a word used by management in meetings
4. There is a lot of internal politics
5. Customer handling / Stakeholder management skills of the senior management team needs a lot of work
Advice to Senior Management – Senior Management has to learn a lot of management basics, coz with the current attitude this company is going nowhere but south.
Feedback-2
Pros – Good for coterie. Lala set-up
Cons – Illegal practice of hiring without a plan and then firing
No formal mechanism to review performance
Perception driven
Duffers sitting at top thinking only they know everything
Advice to Senior Management – Stop illegal practices otherwise you would be sued one day very soon
Feedback-3
Pros – Nothing good in this company
Cons – I never seen a company like XXXXX. Its a company without process and they are spoiling future of many innocent fresher engineer. I understand company fire people on the basis of their performance but how any company can fire fresher on this basis of their 3-4 month performance. This raises question on their selection process. Its shows the people who are part of selection process is not eligible to even hire or select fresher then how they are working inside the company. Company has to fire first those people who are part of such selection process and who are making the company policies. Its really shame for us that we don't have any law to case against such a incidence in our company.
Advice to Senior Management – Please dont play with future of freshers
Feedback-4
Pros – -- Latest Technology
-- Growing Organization
-- Focus on US Healthcare
Cons – -- Bad Estimation and planning
-- Weak onsite resources
Advice to Senior Management – Just to get a customer one cannot fulfil all the wishes of customer. We have to place smart and responsible people at client's place so that we can get bigger engagement from client.
NOW IT'S TIME TO ANALYSE AND COME UP WITH SOME FINE FINDINGS-
 Though it is not easy to make right sense out of such feedback but looking at the overall trend of feedback at Glassoor.com and looking at the feedback on this company in experiment, it appears these are certainly some amount of truth in what ha been written.
1. APPEARS MANAGEMENT IS EVERYTHING AND THERE IS NO FORMAL AND STRONG HR PERSON IN THE ORGANISATION.
2. ORGANISATION BELIEVES IN SUCCESS AND CONSIDERS PEOPLE AS RESOURCES ONLY, TO BE USED, ABUSED, MISUSED.
3. COMPANY DOES NOT BELIEVE IN CREATING A CULTURE OF COHESIVE ORGANISATION. IT DOES NOT TAKE CARE ABOUT WORK-LIFE BALANCE.
4. IT IS SALES DRIVEN ORGANISATION THAT OVERRIDES INTEREST OF THE DEVELOPMENT PEOPLE.
5. BASIC MANAGEMENT TRAINING OF PEOPLE MANAGEMENT IS MISSING IN MANAGEMENT CADRE.
6. HAS SUFFERED A HUGE DENT ON BRAND IMAGE AND EMPLOYER BRANDING DUE TO POOR MANAGEMENT PRACTICES.
7. IT APPEARS, IT IS AN ORGANISATION, DRIVEN BY CAPITAL. THE ENDS AND MEANS ARE CAPITAL,, GROSS MARGIN AND MORE PROFITS TO THE OWNERS.
8. TALENT CERTAINLY APPEARS IGNORED AND SUFFERING
9. IT IS EASY TO HIRE BUT DIFFICULT TO KEEP A GREAT TEAM AND MAINTAIN THEIR HIGH MORALE AND MOTIVATION WITHOUT BEING SENSITIVE TO THE INTANGIBLES.
Organisations can not be built with fly-by night attitude. It is like building a nation.


No comments:

Post a Comment