It's just feedback-would you sleepover it?

Everything that is broken can be fixed! Let's be positive but hiding deep rooted issues for long under the carpet could erupt with volcanic intensity. Let's fix it with gratitude! Thank Glassdoor, thanks to those who took pain to write their reviews.

As part of the Glassdoor review by an employee who worked between 2012 and 2018 with this IT Services company, based at Nagpur India (Happens to be a company I worked for as an HR Manager, between April 2009 and Feb 2011) This feedback got ONE star rating and has Pros too as you see here (This company is better you if are joining at any of the managerial designations.). My idea is to draw your attention towards the value laden review that it is by a seemingly quite committed and successful employee who ultimately became victim of a poor culture . Despite his poor parting experiences this person wrote a feedback which is more valuable than a management consulting firm's recommendations! Read below in italics!: This review was written in Dec 2018 and has been found "helpful" by 12 readers (highest number for all 136 reviews so far). You must know that this Glassdoor page is owned by the employer as "engaged employer", however, it is different story that the last company update on this Glassdoor page is more than 2 years old. Interestingly (and not surprisingly), despite being an 'engaged' employer , by tag, none of the reviews were ever responded to by the company respondent! Now surprised, in fact shocked! :) Sorry, read on please: here comes the feedback of the millennium, honestly, at least the President (and co founders, etc) of this company would certainly find it as such! Also to let you know that overall rating given for company is 3.4. This is a 15 years old company that has ~1000 people on rolls globally. CEO's approval rating on Glassdoor is 90% and this is laudable.

I want you to read it and reflect upon and share feedback and comments as you can do! Many of you will find facts and situations quite familiar and would resonate strongly at times with your experiences of workplace culture, leadership, policies etc.

This is important to note that this noteworthy review came to Glassdoor after nearly 9 months of the E&Y consulting to the company that recommended many all new and some modified strategy in following areas: Defining new Band & Grade Structure and mapping associates to it  Defining Competency Frameworks  Re-defining Performance Management System and Process  Defining the Career Management Framework 

 Cons: This review is primarily focused towards high attrition rates faced by the company and company’s inability to retain (senior/mid-level/junior) good talent. Associates are rarely recognized, let alone thanked, for going above and beyond to accomplish something out of the ordinary. Once you've "done the impossible", it's just assumed that you can and will do it again and again from now on. Extremely poor appraisal policy, leading to high attrition rate. More than 15% employees resigned this year alone. 1. Management culture- Management doesn’t like to pass on the responsibilities/opportunities to the layer underneath and mostly sits on powers to take decisions that are mostly made without any/unexplainable rationale. Company is in dire need of technical managers compared to ‘PPT and Excel Sheet’ managers. 70-80 percent managers are home grown and lack basic skillset to do healthy management. More than expected perks to management and peanuts to even senior technical employees 2. Compensation Culture- Company has been in extreme cost cutting mode since an year (after spending 30 crore+ for interior design of the newly leased facility and buying few not so necessary software tools). Nagpur associates get a hike of 4-5% whereas US associates get a hike of 2-2.5%. Yearly raises doesn’t even beat inflation. Management draws extremely fat paychecks while technical staff is left with peanuts. Company is not open towards new ideas and technical staff’s opinion mostly doesn’t count. Company has aligned pay structure as per (low) industry standards, and hiring new talent as per (low) industry standards. Low quality and unfairly low compensation specially for employees working on non-mstr tools and technologies. 3. Pathetic exit policies- You keep on getting new assignments even when you put papers. HR folks ensure that full and final settlement will not be done if an associate on notice period tries to leave/live peacefully. 4. Lack of transparency- I joined in the year 2012 and at the time company’s core policies were very much reflective of the dynamic culture (open dialog, transparency and work-life balance). With new policies, employees turned hesitant, less enthusiastic and now fear raising voice against wrong policies. In this company everyone is just confined to their own group only. Even managers take lunch together all the time like kids and don’t feel important enough to interact with other employees. 5. Technical Grooming and Trainings- Company doesn’t find it important to train employees in few niche areas (such trainings are also restricted to management folks only). Untrained employees can never become milking cows. 6. Brag culture- Company brags itself as a data analytics firm (with some recommendation from Gartner), unfortunately you won’t find a single data scientist in entire firm. Delivering MSTR ETL solutions is not how you become top data analytics company <unquote>

Now, what's your thoughts guys!