Business of business is people; which people?

 Some nostalgia is not bad! This is how MBAs are baptized at MBA schools! Watch Herb talk..Deccan air may get dumped, model SW airlines survives! Model is not faulty...leaders are!

Business of Business is People: Herb Kelleher

For business leaders, people focus is pivot of their business; here people means both employees and customers! Some said, employees first, customers second! How is HR today, dealing with this dilemma vs priority setting! Most CHROs find it easy; they look at the CEO and get into the Wind Chimes mode!

Back to business: what shall HR leader do when rules of the game get murkier! and what shall HR leader do when ethics get compromised for business! For business? Really!

Sample this----

EARLIER-Jio has called out existing operators such as Airtel, Vodafone, and Idea, for not providing enough points of interconnect – which allow users from one network to speak to users on the other networks – and its Chairman, Mukesh Ambani described the situation as “the newbie being ragged by the big boys”.Oct 25, 2016

NOW-Reliance Jio Happy New Year Offer: All Services Free Till March 31 |Existing 52 million users and service started in September last year! WOW!

EARLIER-Trai slaps Rs 3,050-crore fine on Airtel, Vodafone and Idea, would HR leaders at these accused companies, ask their business leaders to behave? Would they remind their leaders who have been taught at great cost and fancy, the ethics and values of doing a fair and transparent business and most basic -CUSTOMER FIRST? Who these business leaders are cheating? Mukesh Ambani or the poor Jio customers, " 75% Calls On These Three Networks Failed!"

What leadership training does not teach is how to feel ashamed! How to feel so ridiculous and disgusting! Let's train them all , once again! Back to basics! Back into the training room!

HR's role if extrapolated to carve strategic chart, it comes in conflict with CEO's strategic course and intent and several leading business leaders too find HR coming in the way rather than smoothing employee relations and ironing out, the strained relations. It is certainly an advisory role, but that makes or breaks a business, many a times. It is quite a consulting role that brings governance, ethics, values into the play. Big boys often times ignore aspects that built them as a leader-blue eyed boy, they have acted arrogant and autocratic in Good times, lucky times. A strong willed and business savvy HR leader grounds them to safety without much of bad blood. I have done it several times with consequences. Tough choices ; very few HR leaders make! Maybe, they are wrong choices for HR. That's why I call for ; Right to Reject, empower employee and corporate citizens select or reject their leaders! For safe-play that most HR leaders play today, they are almost parked in the garage, 'coz that is the safest way to drive safe!

Leader first, celebrity later-Most CHROs crave for celebrity status. They measure their success by number of followers on LinkedIn. Did they not know, that a leaders is known by number of leaders he creates, NOT the number of followers he builds!

Most CHROs are running no HR agenda in general for the industry or trade! They are more like Instagram crazy, clicking selfies and posting them at LinkedIn and twitter.

If number of followers was any measure of their popularity then an ex-Chief Learning Officer of an IT services company, who claimed, he represented an employee base of 350,000 would not have had just 600 views, in 6 years, of his TEDx talk, on youtube!

If a CHRO/GCPO (titles galore and they tweet about no title but servant leadership) was to be measured for his popularity, then at least he would have had some re-tweets for his impressive and path breaking influencing ideas! They hardly have re-tweets. Check that out! We have all wrong measures that these leaders have adopted! Such behaviors are driving their teams and other leaders they support, nuts!

Dear CHRO/GCPO-You are there to influence business and make quantifiable change! These companies who pay you 20 to 30 M do not need Kim Kardashians! Stop carrying vanity bag image! Act like a leader! Make change , create history! You are lucky to have a position, unfortunately, you are just SOCIALIZING! Stunts won't sustain an image!