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Is Employee Experience (EX), the new Employee Engagement (EE) in HR?

 Like DEI and ESG in the corporate, we have Employee Experience (EX) and Employee Engagement (EE) in HR, as some fancy things that are peddled through expensive conclaves and fireside chats, keynote addresses, roundtables, awards (this is on purpose) and the likes!


EX is new EE, which was earlier called employer loyalty!
HR for a few decades took the role of the employee messiah, donning the EE mantle, but couldn't see any noticeable change in people's commitments to their purpose, org strategy/vision and the ecosystem where they operated.
Then came EX and this time with a clear power and accountability shift to the CEO! All for good as he has the power, voice, money to ensure, people have been equipped with right set of information, resources, mandates and someone has their back. The biggest next hurdle to the EX, after HR has been the managers (the middle layer) and Google knew it after their much-celebrated experiments called ProjectOxygen and the ProjectAristotle!
EE or EX are fundamentally not strategies or policy matters; they are simply Call-to-Action, after equipping staff and leaders with the roadmap!
EE or EX are not tools or techniques, so don't try to train folks on these intelligences! They are like Cognition or IQ, not EQ (Performative Empathy you said?)
Check this book by Paul Bloom: Against Empathy: The Case for Rational Compassion, by Paul Bloom
Listen to Paul here- https://lnkd.in/gXZdreqy



Let's get genuine with people!

AgainstWokeForPeople

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