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Staffing firms seeking easy money from GCCs but they got smarter overtime. :)

 How staffing works in any firm, including GCCs, is very well mentioned here. Thanks to deeper insights from Sundar Eshwar!

Logically, any staffing model marries the business model.
No GCC came to India for a vacation. GCC is a 30-year-old story in India, if not older.
Not any foreign firm that came to do business in India is a GCC. Though they may have created one for tech or BPM, analytics, etc. Overtime.
You will love what Sundar says about, why niche talent would always like to be on the FTE rolls of the GCCs or even elsewhere.
And when it comes to the large-scale BPM model built back offices of the BFSI MNCs, casually called GCCs is just being too naive and too good.
What percentage of GCCs are real capability development centers in India and what percentage of their staff is engaged in real R&D work for next set of global releases? I have no data but in R&D centers where I have been HRBP in last 20 years, 20% did projects for global releases, rest maintenance of CRMs and other applications. R&D folks grew there in skills/capabilities and market value BUT, the maintenance folks just got OLDER..
Intent and REAL purpose behind R&D can be seen from what top leadership team sits in India and what's their worth on the top table at the HQ!
ANSR said, GCCs in India have now, more than 100 leaders who earn more than $1 million in salary! Well, this is one good metric to judge what kind of GCCs are those...
For vendors of all kinds (MSPs, Service Integrators, staffing firms, Outsourcing firms, etc.), you have a place when it's a matter of low cost, low risk and cost arbitrage deal.
There are all kinds of GCCs and GCCs cousins and extended arms in India, who are here only to have TAX advantage and low-cost talent.
Only last week HD Kumaraswamy, JD (S) leader and Cabinet Minister in center mentioned Micron, effectively getting subsidies and tax benefits worth Rs.3.3 Cr to create ONE job in India. Kisan leaders are not that sophisticated when they communicate but they are Brutally Honest. :)
Long live GCCs in India..
I debated with Sundar Eshwar https://lnkd.in/gJN7v_yF on GCCs context related to contingent labour.

Defining the Build, Buy, Borrow in the Context of Talent.

1) Build: Hiring freshers and training them till they become Billable
2) Buy: Hiring Laterals who can hit the ground running for long-term projects
3) Borrow: Getting IT Services or Staffing companies to Loan staff (Try before you Hire)

We tried to cover the contexts on

1) When do GCCs go for a Borrow model? At what stage is the right time & what %?

2) 'Which' skills go into Borrow mode and 'Why' regarding GCCs? What % of Indian outsourcing companies & what % comes to staffing companies?

3) Are MSPs a big component of GCCs? How many GCCs today have a global or Indian MSP running, and what would be the total number of employees deployed via MSPs?

4) Why aren't the GCCs getting into 'Build' mode talent, which is a logical step, considering they are in India?

Look forward to your views, too!

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