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AI in HR---welcome your HR colleague--New set of HR workforce--CHRO's enigma or nightmare?

 


Must-read article by
Muneer M in the Times Ascent today!
Humans have started working alongside AI agents, and so the CHRO has two sets of staff/resources to manage and not one! This is both thrilling and scary! Soon, employee handbooks would have "orientation" and "assimilation" programs for AI agents! Managers would get trained on how to empathetically engage with them. Soon, in mandatory training sessions for staff, L&D coordinators would invite your friendly neighbor, AI agents.
Soon, we will see the conference rooms booked by AI agents, discussing how managers and humans are on vacation and making babies and agents slog for them! Soon, AI agents would be filling reviews on hashtagreddit, hashtagglassdoor, and hashtagfishbowl of the world!
Imagine if these AI agents developed "cognitive dissonance" from getting infected by humans they worked with! Imagine the day they become "sentient"; Jurassic Park would come alive!

https://www.linkedin.com/posts/execution_hrd-hybridworkforce-empathy-activity-7409437370351157248-uikL?utm_source=share&utm_medium=member_desktop&rcm=ACoAADdZorABaf6tLG5pZqcrbcxri2oeFdoPBY8



2 prime suspects for me in this Gen-AI agent game theory that is being propagated today!

Muneer puts forth 2 valid requests for the HR folks to mull over!

1. CHRO must be fluent in data, code, and culture!
2. HR will have to find why 95% of enterprise Gen-AI projects fail!

While we don't know all progressive companies, they suffered 95% failure in their enterprise-wide Gen AI-Agentic implementations; we have left too much for the CHROs to learn (data, coding, modeling, algorithms, LLMs, and behavioral nudge science).
Agentic AI is certainly the future, but let the tech architects, CTOs, CIOs, and product and AI leaders decide and govern implementations.
We are in very early stages of building GenAI agents... LLMs are still hallucinating.... Most so-called Gen AI models are still "schema" based and not "generative" yet...
Give it some time, and till then, let CHROs and other HR leaders focus on "DEI," "Sareethon," "Sareenama," and "gender-based pay disparity." Sad stats, as per Catalyst Inc., of Women in C-level participations in Fortune 500 firms: CHRO 70%, CTO 2%, CEO 10%, CFO 18%.
https://lnkd.in/gsWC8uYk


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